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  • What if I need to cancel?
    If you need to cancel for any reason, we require 14 days written notice. Non-refundable deposit can be used as a "rain-check" for a future date. All customers are required to pay a 50% non-refundable booking deposit.
  • Can I add my own balloons or use another vendor for balloons?
    Yes, we love working with other vendors!
  • Is there a delivery fee?
    Delivery fees are $1.50 per mile from our location in Santa Rosa Beach, FL 32459 with a base rate of $25 (whichever is greater).
  • Will the weather affect my booking??
    Florida weather is unpredictable, if your event is outdoors, we recommend having an indoor backup plan. If there is no indoor option, we can re-book the event for a future date.
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